Find out how to contact HMRC to help you get a commodity code and what information you will need need to send us.
If you cannot find a commodity code, you can ask HMRC for advice on what commodity code to use.
Ask HMRC for advice
You can email the Tariff Classification Service: firstname.lastname@example.org for non-legally binding advice on classifying your goods. A classification officer will respond to your email within 3 working days.
If you need a legally binding decision you can apply for Binding Tariff Information decision.
Information you will need
You’ll need to provide the following:
- company name (if applicable)
- contact name
- contact details (email address and a direct contact number)
- the option which best describes your item:
- agricultural, chemical, textiles or ceramics (including food, drink, plastics, cosmetics,sports equipment, games, toys, clothing, shoes)
- electrical, mechanical or miscellaneous (including vehicles, optical and measuring devices, machinery, musical instruments, metal, furniture, lighting, paper, printed matter, straw, glass, wood, jewellery)
- what the goods are made of (if more than one material, provide a breakdown of materials)
- what the goods are used for
- how the goods work or function
- how the goods are presented or packaged
- the code you consider to be appropriate for your goods
You should send a separate email for each item you need help with.
Goods that need more information
You’ll need to provide more detailed information to classify some goods.
For footwear classifications, include:
- the type (for example shoe, boot, slipper)
- upper material details
- outer sole material details
- the heel height
- the purpose, for men or women
For food classifications, include:
- precise composition details by percentage weight of all the ingredients to 100%
- the method of manufacture or process it has undergone (for example fresh, frozen, dried)
For chemical classifications, include:
- the Chemical Abstracts Service Registry Number
- if the product is a liquid, powder or solid
- the percentage ingredients
For textiles classifications, include:
- the material composition
- how it’s constructed (for example knitted, woven)
- the name of the fabric
For vehicle classifications, include:
- the age of the vehicle
- the engine type (petrol or diesel)
- the engine size
- if the vehicle is new or used
- if the vehicle is over 30 years old
- if the vehicle is in its original condition
- if the vehicle will be for everyday use