Guidance

Ask for ANI domestic abuse codeword: information for pharmacies

Find out how to sign up to the Ask for ANI codeword scheme if you are a UK pharmacy, and where to record disclosures.

Ask for ANI codeword scheme

Ask for ANI (Action Needed Immediately) is a codeword scheme that enables victims of domestic abuse to discreetly ask for immediate help in participating pharmacies.

The scheme was developed by the Home Office with the help of partners including the domestic abuse sector, pharmacy associations and the police. It was launched across the UK on 14 January 2021. The scheme is now managed by Hestia’s UK Says No More campaign.

Over half of UK pharmacies, including Boots, Lloyds and community pharmacies, are now enrolled in the scheme. People from across the UK have been supported by pharmacists to access support from the police or domestic abuse services.

If you or someone you know is a victim of domestic abuse, find out how to get help on GOV.UK.

Sign up to the Ask for ANI scheme

Find out more about the Ask for ANI scheme and how to sign up on Hestia’s UK Says No More website.

If you are already signed up to the Ask for ANI scheme

If you are already signed up to the scheme, use the Ask for ANI monitoring form to anonymously record use of the codeword. The Home Office will use this information to improve the scheme.

Toolkits and promotional materials for the Ask for ANI scheme can now be found on the UK Says No More website.

Published 12 May 2022