Complaints procedure

How to send us your comments about services received at the Embassy or the Consulate

British Consulate General – Amsterdam If you would like to make any comments about the service you received at the Consulate-General please write to the following address:

HM Consul General British Consulate General Koningslaan 44 1070AL Amsterdam

If you would like to make a complaint, please include as much detail as possible. We will do our best to give you a full reply within 20 working days of receipt. If we cannot give you a full reply within this time we will tell you when we expect to do so.

British Embassy – The Hague If you would like to make any comments about the service you received at the Embassy please write to the following address:

Deputy Head of Mission British Embassy The Hague Lange Voorhout 10 2514ED The Hague

If you would like to make a complaint, please include as much detail as possible. We will do our best to give you a full reply within 20 working days of receipt. If we cannot give you a full reply within this time we will tell you when we expect to do so.