Official Statistics

Universal Credit Work Capability Assessment, April 2019 to June 2023

Published 14 September 2023

Applies to England, Scotland and Wales

The latest release of these statistics can be found in the Universal Credit Work Capability Assessment statistics.

This is a release of Official Statistics that detail:

  • the number of people on Universal Credit (UC) with a health condition or disability restricting their ability to work,
  • the number of Work Capability Assessment (WCA) decisions made for UC, and
  • the outcomes of these WCAs

This is a quarterly series of statistics, and the next release will be on 14 December 2023.

This release covers:

  • the number of people on UC health from April 2019 to June 2023 – by stage of process and personal characteristics such as age and gender
  • more granular information by region and local authority
  • proportions of Universal Credit claimants on UC health
  • monthly WCA decisions and outcomes from April 2019 to May 2023

Universal Credit has replaced income-related Employment and Support Allowance (ESA) for new claimants. The legacy ESA scheme closed to new claimants in January 2021. New Style ESA is a contributory benefit open to eligible claimants.

In some circumstances, Universal Credit can be claimed alongside New Style ESA. When both benefits are claimed together, Work Capability Assessments are led through the UC claim and outcomes then applied to both benefits.

1. Main stories

The statistics show, across Great Britain:

Caseload (number of people on UC health)

  • at June 2023, 1.8 million people were on UC health compared to 1.4 million a year earlier, of these:
    • 240,00 (13%) had acceptable medical evidence of a restricted ability to work pre-WCA
    • 320,000 (18%) were assessed as limited capability for work (LCW)
    • 1.2 million (69%) were assessed as limited capability for work and work-related activity (LCWRA)
  • at June 2023, 52% of claimants were female; of these, 37% were aged 50 plus and 10% aged under 25
  • of all claimants on UC health, 38% were aged 50 plus and 11% aged under 25

Proportions of Universal Credit claimants

  • in June 2023, more than a quarter (29%) of people on UC were on UC Health – up 4 percentage points from June 2022.
  • within England, the region with the highest proportion of UC health cases relative to overall Universal Credit claimants is North-East (35%), followed by North-West (32%) and South-West (32%) – and the lowest is London (23%)

UC WCA Decisions (in the period April 2019 to May 2023)

  • 2.1 million UC WCA decisions have been made. 16% of decisions found claimants had no limited capability for work and hence no longer on UC health, 19% limited capability for work (LCW), and 65% limited capability for work and work-related activity (LCWRA)
  • within England, the region with the highest proportion of LCWRA decisions was North West (69%) and the lowest the North East (59%)

2. What you need to know

The number of people on UC health refers to those on Universal Credit with a health condition or disability restricting their ability to work.

The sources of the statistics are:

  • the Department for Work and Pensions’ (DWP’s) Universal Credit full service administration datasets
  • healthcare provider assessment data

Statistics are published 3 to 4 months in arrears to allow sufficient time for retrospective data to be captured in the published statistics. Further information on the sources of the statistics and on their derivation is available in the Universal Credit Work Capability Assessment background and methodology.

Statistics include dual claimants of both UC and New Style ESA as well as both new and repeat UC WCA decisions. Statistics for each of these elements are not currently available.

All figures in this release have been rounded according to DWP rounding policy.

Status of the statistics

Official Statistics

In Spring 2023, the Chief Statistician for DWP led an internal review of all experimental official statistics produced by DWP. This is in line with the Code of Practice for Statistics. The review found that it was appropriate to remove the experimental label from this publication because it was concluded that the statistics are suitable and of public value. As of 14 September 2023, these statistics are now classed as ‘Official Statistics’.

COVID-19 operational easements

Historic figures in this release reflect the disruptions caused by the coronavirus (COVID-19) pandemic, which led to changes in operational procedures. These changes were necessary to process claims and ensure people in need of financial help could access benefits, while keeping customers and staff safe.

DWP temporarily suspended face-to-face health assessments from 17 March 2020 while paper-based assessments continued, and telephone assessments were introduced from 7 May 2020.

Face-to-face assessments were resumed in May 2021, and they now take place alongside paper-based assessments, telephone assessments and a small number of video assessments.

3. UC health caseload by stage of process

Most individuals claiming UC with a health condition or disability that restricts their ability to work, will have a Work Capability Assessment (WCA). The WCA determines whether a person has limited capability for work and, if they do, whether they also have limited capability for work-related activity.

Monthly Universal Credit health caseload, Great Britain, April 2019 to June 2023

At June 2023, 69% of people (1.2 million) on UC health have limited capability for work and work-related activity.

Source: DWP Stat-Xplore, UC Work Capability Assessments

As at June 2023, 1.8 million people were on UC health – up 25% from June 2022, and by 5% from the month of March 2023.

Of those on the caseload as at June 2023:

  • 240,000 (13%) had acceptable medical evidence of a restricted ability to work and were awaiting a decision
  • 320,000 (18%) were assessed as limited capability for work (LCW)
  • 1.2 million (69%) were assessed as limited capability for work and work-related activity (LCWRA)

The composition of the UC health caseload has changed over time as people migrated from ESA to UC, and due to the suspension of face-to-face assessments in March 2020 in response to the COVID-19 pandemic which adversely impacted DWP’s ability to complete assessments and for claimants to provide medical evidence.

Number of people on the Universal Credit health caseload by gender and age band, Great Britain, June 2023

There are more women on UC health than men, at every age band except 60+.

Source: DWP Stat-Xplore, UC Work Capability Assessments

At June 2023, 52% of those on UC health were female; of these:

  • 37% were aged 50 plus
  • 10% aged under 25

4. UC Health caseload by region, local area and proportion of overall Universal Credit claimants

Proportion of Universal Credit claimants on UC health by region, Great Britain, June 2022 and June 2023

Across Great Britain (GB), Scotland has the highest proportion of Universal Credit claimants on UC health in June 2023. Within England North-East has the highest proportion of Universal Credit claimants on UC health and London the lowest.

Region June 2022 Rate June 2023 Rate
North East 30% 35%
North West 27% 32%
Yorkshire and The Humbe 27% 31%
East Midlands 25% 29%
West Midlands 23% 27%
East of England 24% 28%
London 19% 23%
South East 22% 26%
South West 28% 32%
Wales 31% 36%
Scotland 33% 37%

Source: DWP Stat-Xplore, UC Work Capability Assessments

Across Great Britain, the number of people on UC health represents 29% of the overall number of people claiming Universal Credit in June 2023 – up 4 percentage points from June 2022.

Across England, in June 2023, the region with the highest proportion of UC health cases relative to overall Universal Credit claimant is North-East (35%). South-West and North-West have the second highest proportion (32%). London (23%) has the lowest proportion.

Proportion of Universal Credit claimants on UC health by local authority, Great Britain, June 2023

Just under a half of local authorities have over 30% of UC claimants on UC health.

Source: DWP Stat-Xplore, UC Work Capability Assessments

At local authority level, Inverclyde (45%) has the highest proportion of Universal Credit claimants on UC health in June 2023, followed by Neath Port Talbot (42%).

Excluding very small local authorities where rates can be spurious, Newham (18%) has the lowest proportion of Universal Credit claimants on UC health.

5. UC Work Capability Assessment decisions and outcomes

DWP decisions are based on the WCA outcome report from the Assessment Provider (AP) together with any related evidence. Decisions cover:

  • limited capability for work (LCW) and required to participate in work related activity to help them move towards the labour market
  • limited capability for work and work related activity (LCWRA) and therefore not required to undertake any interviews or work related activity
  • no limited capability for work and therefore no longer on UC health

Monthly Universal Credit WCA decisions, Great Britain, April 2019 to May 2023

In the quarter to May 2023, 63% of UC WCA decisions were for LCWRA, down slightly from 64% in the same quarter last year.

Source: DWP Stat-Xplore, UC Work Capability Assessments

Since April 2019, DWP have made 2.1 million decisions. Of these decisions:

  • 16% of people were found to have no limited capability for work and hence no longer on UC health
  • 19% limited capability for work (LCW)
  • 65% limited capability for work and work-related activity (LCWRA)

The region with the highest proportion of decisions being for LCWRA was the North West (69%) and the lowest the North East (59%)

Proportion of LCWRA decisions by local authority, Great Britain, April 2019 to May 2023

All local authorities have more than 50% of decisions recorded as LCWRA

Source: DWP Stat-Xplore, UC Work Capability Assessments

At local authority level, Ceredigion (73%) has the highest proportion of LCWRA decisions since April 2019, followed by West Lancashire and Chorley (73%). Excluding very small local authorities where rates can be spurious, City of London (53%) has the lowest proportion.

36 local authorities (10%) have more than 7 in 10 decisions recorded as LCWRA.

6. About these statistics

These statistics are badged as Official Statistics in accordance with the Statistics and Registration Service Act 2007 signifying compliance with the Code of Practice for Statistics

Plans and proposals for further developments to the statistics are shown in the Universal Credit Work Capability Assessment release strategy and summarised in DWP’s statistical work programme document

Key uses of the statistics include:

  • providing the evidence base for assessing the potential effect of changes, monitoring and evaluation of DWP policy
  • answering Parliamentary Questions and Freedom of Information requests and forecasting benefit expenditure (in conjunction with expenditure statistics)
  • policy development and evaluation by local authorities and other welfare to work stakeholders and providers.

Where to find out more

This statistical bulletin gives an overview of the important points and trends. More detailed breakdowns can be found via the supporting data tables and DWP’s online tabulation tool Stat-Xplore.

Read more about UC statistics and ESA-WCA statistics.

See the Transforming Support: the Health and Disability White Paper for information on proposed changes to support for those with health and disability needs.

Contact information and feedback

DWP would like to hear your views on these statistics. We would be interested in hearing what you use them for and how well they meet your requirements.

Feedback and queries about the statistics can be sent to stats.consultation-2018@dwp.gov.uk.

Press enquiries should be directed to the DWP Press Office: 0115 965 8781. E-mail: newsdesk@dwp.gov.uk.

Lead Statisticians: Ioana Criclevit and Russ Bentley

ISBN: 978-1-78659-563-8