Official Statistics

NHS 111 Patient Experience Survey for October 2024 to March 2025 inclusive

Follow-up surveys for users of the NHS 111 / Integrated Urgent Care service.

• From: NHS England
• Published: 12 June 2025

Applies to England

Documents

NHS 111 Patient Experience Survey for October 2024 to March 2025 inclusive

https://www.england.nhs.uk/statistics/statistical-work-areas/iucadc-new-from-april-2021/

Details

Results include satisfaction with the service, and what callers would have done had NHS 111 not been available. Data are split by NHS 111 / Integrated Urgent Care contract area and are published twice in each year.

Official statistics are produced impartially and free from any political influence.

Published 12 June 2025