Official Statistics

Housing Benefit statistics on speed of processing for 2025 to 2026

Statistics on the average number of days to process a new Housing Benefit claim or a change in circumstance of an existing claim.

• From: Department for Work and Pensions
• Published: 29 October 2025

Applies to England, Scotland and Wales

Documents

Statistical release: April to June 2025 (quarter 1, financial year 2025 to 2026)

Ref: ISBN 978-1-78659-886-8

HTML

Tables for April to June 2025 (quarter 1, financial year 2025 to 2026)

ODS, 271 KB

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Details

Speed of processing is a measure of the average time it takes to process a:

• new Housing Benefit claim
• change of circumstance to an existing Housing Benefit claim

The average time is measured in calendar days, rounded to the nearest day.

The statistics in this release are for:

• April to June 2025 (quarter 1, financial year 2025 to 2026)

Published 29 October 2025