Official Statistics

Housing Benefit: statistics on speed of processing 2016 to 2017

Speed of processing is a measure of the average time it takes to process a new claim or a change in circumstance of an existing claimant.

Documents

Statistical release: January to March 2017 (quarter 4, 2016/17)

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Additional tables: January to March 2017 (quarter 4, 2016/17)

This file is in an OpenDocument format

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Statistical release: October to December 2016 (quarter 3, 2016/17)

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Additional tables: October to December 2016 (quarter 3, 2016/17)

This file is in an OpenDocument format

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Statistical release: July to September 2016 (quarter 2, 2016/17)

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Additional tables: July to September 2016 (quarter 2, 2016/17)

This file is in an OpenDocument format

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Statistical release: April to June 2016 (quarter 1, 2016/17)

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Additional tables: April to June 2016 (quarter 1, 2016/17)

This file is in an OpenDocument format

This file may not be suitable for users of assistive technology. Request an accessible format.

If you use assistive technology (such as a screen reader) and need a version of this document in a more accessible format, please email accessible.formats@dwp.gsi.gov.uk. Please tell us what format you need. It will help us if you say what assistive technology you use.

Details

Speed of processing measures the average times to process a new Housing Benefit claim or a change in circumstance of an existing Housing Benefit claim.

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Published 26 October 2016
Last updated 26 July 2017 + show all updates
  1. Published latest Housing Benefit speed of processing statistics for the period January to March 2017. Statistics covering all 4 quarters of 2016/17 are published as part of this release.
  2. Published latest Housing Benefit speed of processing statistics for the period October to December 2016.
  3. Published latest Housing Benefit speed of processing statistics for the period July to September 2016.
  4. First published.