Official Statistics

Housing Benefit and Council Tax Benefit: statistics on speed of processing 2011-12

Measure of the average time it took to process new claims and changes of circumstances throughout the year.

Documents

Statistical release: quarter 4, 2011/12

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Additional tables: quarter 4, 2011/12

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Statistical release: quarter 3, 2011/12

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Additional tables: quarter 3, 2011/12

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Statistical release: quarter 2, 2011/12

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Additional tables: quarter 2, 2011/12

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Statistical release: quarter 1, 2011/12

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Additional tables: quarter 1, 2011/12

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Detail

These publications contain official statistics we’ve produced on the Right Time Indicator (RTI) performance measure. The information is published as a mean average processing time in calendar days for each local authority, rounded to the nearest day. The average processing times for new claims and changes are also shown separately from the combined RTI measure.