Official Statistics

HMPO privacy information notice

How your personal information is used in His Majesty's Passport Office (HMPO).


Privacy information notice

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This policy explains your rights as an individual when using services provided by His Majesty’s Passport Office (HMPO). It reflects your rights under data protection legislation including the General Data Protection Regulation and lets you know how HMPO looks after and uses your personal information and how you can request a copy of your information.

Published 24 May 2018
Last updated 14 March 2023 + show all updates
  1. The privacy information notice has been amended to update changes in processing of passports and contact details and to remain compliant with the UK GDPR.

  2. Updated document published. Main changes are in the 'making a request' section.

  3. Guidance updated with regards to business partners, submitting verbal subject access requests, automated decision making and identifying fraud risk indicators. HTML accessible version of guidance added.

  4. Replaced privacy notice with an updated version.

  5. Updated document with a new version.

  6. Updated information on the use of customer data and third parties

  7. Updated document with a new version.

  8. Updated guidance.

  9. First published.