Official Statistics

Delay compensation claims: 1 April 2025 to 19 July 2025 (Periods 1 to 4)

Data on the volume of delay compensation claims made by passengers on rail services and how effectively train operating companies processed these.

• From: Office of Rail and Road
• Published: 9 October 2025

Applies to England, Scotland and Wales

Documents

Delay compensation claims: 1 April 2025 to 19 July 2025 (Periods 1 to 4)

https://dataportal.orr.gov.uk/statistics/passenger-experience/delay-compensation-claims/

Details

Official statistics are produced impartially and free from political influence.

Published 9 October 2025