Official Statistics
Data on written complaints in the NHS 2018 to 2019: quarter 1
The NHS complaints procedure is the statutorily based mechanism for dealing with complaints about NHS care and treatment and all NHS organisations in England are required to operate the procedure.
Documents
Details
This quarterly collection is a count of written complaints made by (or on behalf of) patients, received between 1 April 2018 and 30 June 2018. This information is classified as experimental. Data is published at national, regional and organisational levels for HCHS KO41a organisations.
Published 6 September 2018