National statistics
Data on written complaints in the NHS 2018-19 Quarter 2
The NHS complaints procedure is the statutorily based mechanism for dealing with complaints about NHS care and treatment and all NHS organisations in England are required to operate the procedure.
Documents
Details
This quarterly collection is a count of written complaints made by (or on behalf of) patients, received between 1 July 2018 and 30 September 2018. This information is classified as experimental. Data is published at national, regional and organisational levels for HCHS KO41a organisations.
Published 6 December 2018