Official Statistics
Data on written complaints in the NHS 2017-18 quarter 2
The NHS complaints procedure is the statutorily based mechanism for dealing with complaints about NHS care and treatment and all NHS organisations in England are required to operate the procedure.
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Details
This quarterly collection is a count of written complaints made by (or on behalf of) patients, received between 1 July 2017 and 30 September 2017. This information is classified as experimental. Data is published at national, regional and organisational levels for HCHS KO41a organisations. Experimental statistics.
Published 6 December 2017