Official Statistics

Complaints and Compliments Received by HSC Trusts in Northern Ireland for 2022/23

Summary of information collected on complaint issues, by subject and programme of care (POC), and compliments received by each of the six HSC trusts in Northern Ireland.

From:
Department of Health (Northern Ireland) and Northern Ireland Statistics and Research Agency
Published
11 August 2023

Applies to Northern Ireland

Documents

Complaints and compliments statistics

https://www.health-ni.gov.uk/articles/complaints-statistics

Details

Information is presented on complaint issues and compliments received by HSC Trusts. It details the number of HSC Trust complaint issues received, the programme of care, category, subject and specialty of the complaint issue, along with the time taken to provide a substantive response to complaints received. Information on compliments received by HSC Trusts is detailed by subject and method.

Published 11 August 2023