Official Statistics

Child Maintenance Service client satisfaction

Client satisfaction statistics for clients contacting the Child Maintenance Service between November 2013 and August 2016.

Documents

Child Maintenance Service client satisfaction: data to August 2016

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Data tables: Child Maintenance Service client satisfaction

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Child Maintenance Service client satisfaction statistics: background information and methodology

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Details

This ad-hoc publication shows client satisfaction scores with the Child Maintenance Service (CMS) up to August 2016.

About the Child Maintenance Service

The CMS was introduced in December 2012 to replace the Child Support Agency (CSA). It manages all new applications for child maintenance arrangements and uses different rules to the CSA.

Published 16 December 2016