Housing benefit speed of processing: January to March 2014
Statistics on the average number of days to process (i) new (ii) change of circumstances of HB / CTB claims. Note: Prior to Oct 2011 this was named HB/CTB Right Time Indicator.
Statistics on the average number of days to process (i) new (ii) change of circumstances of HB / CTB claims. Note: Prior to Oct 2011 this was named HB/CTB Right Time Indicator.