Official Statistics

Delay compensation claims: 20 July 2025 to 11 October 2025 (Periods 5 to 7)

Data on the volume of delay compensation claims made by passengers on rail services and how effectively train operating companies processed these.

• From: Office of Rail and Road
• Published: 8 January 2026

Applies to England, Scotland and Wales

Documents

Delay compensation claims: 20 July 2025 to 11 October 2025 (Periods 5 to 7)

https://dataportal.orr.gov.uk/statistics/passenger-experience/delay-compensation-claims/

Details

Official statistics are produced impartially and free from political influence.

Published 8 January 2026