National statistics
Data on written complaints in the NHS, 2019-20 Quarter 1
This quarterly collection is a count of written complaints made by (or on behalf of) patients, received between 1 April 2019 and 30 June 2019.
Documents
Details
The NHS complaints procedure is the statutorily based mechanism for dealing with complaints about NHS care and treatment and all NHS organisations in England are required to operate the procedure. Data is published at national, regional and organisational levels for HCHS KO41a organisations.
Published 5 September 2019