Official statistics announcement

Data on written complaints in the NHS 2017 to 2018 Quarter 3, Experimental

This quarterly collection is a count of written complaints made by (or on behalf of) patients, received between 1 October 2017 and 31 December 2017. The NHS complaints procedure is the statutorily based mechanism for dealing with complaints about NHS care and treatment and all NHS organisations in England are required to operate the procedure.

These statistics will be released in March 2018