National Statistics

Ambulance quality indicators, systems indicators, July 2015

Information on the quality of care provided delivered by ambulance services, including the response times of ambulance crews.


Ambulance quality indicators, systems indicators, July 2015


For the eleven Ambulance Services in England: performance for Category A response times against the Handbook to the NHS constitution; counts of ambulance journeys by category, cases resolved on the telephone or at the scene, and subsequent re-contacts.

Ambulance systems indicators: Category A 8 minute response time, category A 19 minute response time, call abandonment rate, re-contact rate following discharge of care, time to answer call, time to treatment, ambulance calls closed with telephone advice or managed without transport to A&E, ambulance emergency journeys.

Official statistics are produced impartially and free from political influence.

Published 10 September 2015