Statistical data set

Patient experience overall measure: supporting tools

Excel tools supporting the Department of Health statistics on patient experience overall measure.

• From: Department of Health and Social Care
• Published: 6 December 2012
• Last updated: 16 April 2013 — See all updates

The Department of Health (DH) has produced a toolkit to help NHS managers and the general public understand what feeds in to the overall score, and to see how scores vary across individual NHS organisations.

Further information can also be found in our patient experience statistics series.

Diagnostic tool for patient experience in excel format

MS Excel Spreadsheet, 2.22 MB

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Diagnostic tool in csv format

MS Excel Spreadsheet, 365 KB

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Diagnostic tool for community mental health data in csv format

MS Excel Spreadsheet, 37.9 KB

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A tool for patient responsiveness to inpatients' personal needs

MS Excel Spreadsheet, 570 KB

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Published 6 December 2012
Last updated 16 April 2013 + show all updates

1. 16 April 2013

   Updated to reflect results from the 2012 inpatient survey

2. 6 December 2012

   First published.