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Contact your claims company or the Financial Ombudsman Service to make a complaint
How to apply for authorisation to become a regulated claims company, understanding the fee structure, and how and when to pay fees.
Find out if a business is, or has been, authorised by the Financial Conduct Authority to provide claims management services
Reports summarising the performance of the Claims Management Regulator across a 12-month period.
How to claim compensation yourself or if using a claims management company, check they're authorised, your rights and their obligations.
A report summarising the performance of the regulator for the period April 2017 to March 2018.
Recent investigations and enforcement actions carried out by the Claims Management Regulator.
Sets out the levels at which claims management regulation fees paid by claims management companies (CMCs) will be set for 2018 to 2019.
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