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The home of The Parliamentary and Health Service Ombudsman on GOV.UK. We investigate complaints about government departments and the NHS in England. We do this independently and impartially, without taking sides.
A summary of our investigation into Damian Murray's complaint about the Department for Education and Charity Commission.
Details of the Parliamentary and Health Service Ombudsman's performance over the past 12 months.
Our investigation found that thousands of women may have been affected by DWP’s failure to adequately inform them that the State Pension age had changed.
The Ombudsman's report highlights failings in the way the Department for Work and Pensions (DWP) communicated changes to women’s State Pension age.
We investigate complaints about government departments and the NHS in England. We do this independently and impartially, without taking sides.
This report identifies failings in NHS Continuing Healthcare and makes recommendations for improvements.
A report of our investigation into the care and treatment of Averil Hart. We found that Averil's tragic death from anorexia would have been avoided if the NHS had provided appropriate care.
This document contains the following information: Tax credits: getting it wrong? 5th report session 2006 to 2007
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