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The home of The Parliamentary and Health Service Ombudsman on GOV.UK. We investigate complaints about government departments and the NHS in England. We do this independently and impartially, without taking sides.
The Ombudsman's report highlights failings in the way the Department for Work and Pensions (DWP) communicated changes to women’s State Pension age.
Our investigation found that thousands of women may have been affected by DWP’s failure to adequately inform them that the State Pension age had changed.
We investigate complaints about government departments and the NHS in England. We do this independently and impartially, without taking sides.
This document contains the following information: Health Service Ombudsman: NHS funding for long term care: 2nd report - session 2002 to 2003.
This report highlights major failings in the way DVLA makes decisions on whether people with certain medical conditions are safe to drive.
The Ombudsman's investigation found HS2 Ltd failed to properly communicate with a complainant over the sale of their family home to make way for the trainline.
A report of our investigation into the care and treatment of Averil Hart. We found that Averil's tragic death from anorexia would have been avoided if the NHS had provided appropriate care.
'Maintaining momentum' highlights failings in NHS mental health services in England, and the devastating toll this takes on patients and their families.
Details of the Parliamentary and Health Service Ombudsman's performance over the past 12 months.
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