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We investigate complaints about government departments and the NHS in England. We do this independently and impartially, without taking sides.
A report by the Parliamentary Ombudsman on an investigation into a complaint by Mrs A and her family about the Home Office
This document contains the following information: A report by the Parliamentary Ombudsman on an investigation of a complaint about the Ministry of Defence.
This report identifies failings in NHS Continuing Healthcare and makes recommendations for improvements.
Our investigation found that thousands of women may have been affected by DWP’s failure to adequately inform them that the State Pension age had changed.
This document contains the following information: Report of the Health Service Commissioner: failure to provide long term NHS care for a brain-damaged patient.
A report of our investigation into the care and treatment of Averil Hart. We found that Averil's tragic death from anorexia would have been avoided if the NHS had provided appropriate care.
A summary of our investigation into Damian Murray's complaint about the Department for Education and Charity Commission.
Details of the Parliamentary and Health Service Ombudsman's performance over the past 12 months.
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