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We investigate complaints about government departments and the NHS in England. We do this independently and impartially, without taking sides.
This document contains the following information: Six lives: the provision of public services to people with learning difficulties 2008 to 2009.
Details of the Parliamentary and Health Service Ombudsman's performance over the past 12 months.
A report of our investigation into the care and treatment of Averil Hart. We found that Averil's tragic death from anorexia would have been avoided if the NHS had provided appropriate care.
This report identifies failings in NHS Continuing Healthcare and makes recommendations for improvements.
This document contains the following information: Health Service Ombudsman: NHS funding for long term care: 2nd report - session 2002 to 2003.
These investigation summaries are from cases closed between July 2014 and September 2014
The Ombudsman's report details a seriously ill woman’s complaint that a DWP error halved her benefits for five years. At least 118,000 people with disabilities and health problems have also been affected by this error.
A summary of our investigation into Damian Murray's complaint about the Department for Education and Charity Commission.
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