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The home of The Parliamentary and Health Service Ombudsman on GOV.UK. We investigate complaints about government departments and the NHS in England. We do this independently and impartially, without taking sides.
The Ombudsman's report highlights failings in the way the Department for Work and Pensions (DWP) communicated changes to women’s State Pension age.
Our investigation found that thousands of women may have been affected by DWP’s failure to adequately inform them that the State Pension age had changed.
This document contains the following information: Six lives: the provision of public services to people with learning difficulties 2008 to 2009.
We investigate complaints about government departments and the NHS in England. We do this independently and impartially, without taking sides.
This document contains the following information: Health Service Ombudsman: NHS funding for long term care: 2nd report - session 2002 to 2003.
This document contains the following information: Care and Compassion?: report of the Health Service Ombudsman on ten investigations into NHS care of older people.
These investigation summaries are from cases closed between July 2014 and September 2014
This document contains the following information: Cold comfort: the administration of the 2005 Single Payment Scheme by the Rural Payments Agency second report, session 2009 to 2010.
A report by the Parliamentary Ombudsman on an investigation into a complaint about the Electoral Commission by Mr P.
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