Work conversations in healthcare: literature review

A review to understand conversations about work in healthcare and identify opportunities to make work conversations a part of everyday health interactions.


Work conversations in healthcare: a literature review.

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Public Health England’s (PHE’s) ‘work as a health outcome’ programme seeks to promote healthcare professionals’ (HCPs) understanding of the health benefits of good work and encourage HCPs to have supportive conversations about work and health with their patients.

The programme has been informed by the evidence base for Making Every Contact Count (MECC). To further understand whether or to what extent the MECC framework is transferable to this context, a comprehensive literature review with stakeholder engagement was conducted.

This review presents key findings, discussions and recommendations and is intended to support policy officials in central and local government.

Published 4 October 2019