If you use assistive technology (such as a screen reader) and need a
version of this document in a more accessible format, please email firstname.lastname@example.org.
Please tell us what format you need. It will help us if you say what assistive technology you use.
The report covers the April 2009 to March 2010 period. It sets out how the Vehicle and Operator Services Agency (VOSA):
performed against its objectives
made decisions, managed projects and managed risks
managed its finances, including its income and expenditure