Corporate report

Valuation Office Agency equality objectives 2017-2021

These objectives set the Valuation Office Agency's (VOA) priorities, actions and measures for diversity and inclusion for the next 4 years.



These objectives reflect the VOA’s priorities on diversity and inclusion but by no means cover the entirety of our ambition. This is ultimately to provide our customers with a truly accessible and useful service whilst also making the VOA a great place to work for our people.

These objectives were written as a result of extensive feedback from stakeholders. This is in the form of customer research, a variety of focus groups and local office feedback sessions, as well as ratification and endorsement from senior leaders.

Published 27 March 2017