Corporate report

Valuation Office Agency charter

The VOA Charter explains what you can expect from us and what we expect from you.



We want to give you a service that is even-handed, accurate and based on mutual trust and respect. We also want to make it as easy as we can for you to get things right.

Published 8 February 2016
Last updated 22 April 2021 + show all updates
  1. The English and Welsh Charters have been updated.

  2. First published.