By Michelle Boath, Ian Dunbar, Jonathan Hyde, Helen Wilkinson and Darren Mullan
This piece of research provides an updated estimate of the costs of administering Housing Benefit and Council Tax Benefit (HB and CTB). It recommends an information model to help keep the estimated costs updated in the future. To do this, detailed information was collected from a representative sample of 30 local authorities in GB during the fieldwork phase of the research. Information provided by the Department for Work and Pensions (DWP) from the Single Housing Benefit Extract (SHBE) were analysed using a standard statistical package and statistical models were developed to predict national costs for the administration of HB and CTB, together with estimates for individual workload areas. Finally, a breadth survey, administered for DWP by GfK NOP, of all local authorities in Great Britain was undertaken.