Corporate report

The Ombudsman's review of complaint handling 2010 to 2011

This document contains the following information: The Ombudsman's review of complaint handling by government departments and public bodies 2010 to 2011.

From:
The Parliamentary and Health Service Ombudsman
Published
25 October 2011

Documents

Responsive and accountable? The Ombudsman's review of complaint handling by government departments and public bodies 2010-11 ninth report of the Parliamentary Commissioner for Administration session 2010-12 - Full Text

Ref: ISBN 9780102975116, HC 1551

PDF, 1.38 MB, 60 pages

Order a copy

This file may not be suitable for users of assistive technology.

Request an accessible format.
If you use assistive technology (such as a screen reader) and need a version of this document in a more accessible format, please email official.publishing@nationalarchives.gov.uk. Please tell us what format you need. It will help us if you say what assistive technology you use.

Details

This document contains the following information: Responsive and accountable? The Ombudsman’s review of complaint handling by government departments and public bodies 2010 to 2011 ninth report of the Parliamentary Commissioner for Administration session 2010-12.

This paper was laid before Parliament in response to a legislative requirement or as a Return to an Address and was ordered to be printed by the House of Commons.

Published 25 October 2011