Corporate report

DSA equality and diversity statement

Published 9 December 2004

This corporate report was withdrawn on

The Driving Standards Agency was replaced by the Driver and Vehicle Standards Agency (DVSA) on 1 April 2014.

Applies to England, Scotland and Wales

© Crown copyright 2004

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This publication is available at https://www.gov.uk/government/publications/the-driving-standards-agencys-dsa-equality-and-diversity-statement/dsa-equality-and-diversity-statement

1. Introducation

DSA recognises valuing and embracing equality and diversity is key to its continued success and a well motivated workforce.

All staff and customers will experience fair and equal treatment which will not be influenced by their:

  • age
  • disability
  • gender reassignment
  • pregnancy and maternity
  • race (including ethnic or national origin, colour or nationality)
  • religion or belief (including lack of belief)
  • sex
  • sexual orientation
  • marriage and civil partnership

DSA encourages a situation where staff and customers are treated with dignity and respect. DSA believes in continuously evaluating its policies and procedures to help ensure they do not directly or indirectly adversely impact on staff or customers.

Discrimination will not be tolerated.

2. Equality duty

DSA will ensure it shows due regard to The Equality Act 2010 and the underpinning public sector equality duty to ensure we meet our equality duty. DSA understands how meeting this helps towards delivering equality of opportunity for all as well as meeting its key business objectives.

This includes having due regard to the need to:

  • eliminate unlawful discrimination, harassment, victimisation and any other conduct prohibited by the Equality Act 2010
  • advance equality of opportunity between people who share a protected characteristic and people who do not share it
  • foster good relations between people who share a protected characteristic and people who do not share it

3. Recruitment

One of the strongest indicators of an inclusive and fair system is the way DSA recruits. DSA will ensure its recruitment practices continue to meet the needs of its equality duty.

4. Responding to the needs of customers

DSA will continue to recognise the benefits of its diverse customer base in assisting with the development of its policies and services. Understanding the diverse needs of its customers helps DSA to formulate policies and services to address these.

5. Creating an inclusive culture

Ensure equality and diversity continues to be mainstreamed into policy development, business procedures and service delivery. This helps an inclusive culture, particularly by the way staff interact with each other and customers. This leads to a higher level of satisfaction and commitment and greater success towards meeting DSA’s objectives.

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