Guidance

Test and Trace Support Payment scheme: claiming financial support

Who can claim the support and how to apply.

Documents

Details

If you’ve been contacted by NHS Test and Trace and told to self-isolate on or after 28 September 2020, you’re under a legal obligation to do so, and could be eligible for a £500 Test and Trace Support Payment.

This guidance sets out who can claim support and explains how to apply.

Published 12 October 2020
Last updated 22 March 2021 + show all updates
  1. Updated to reflect that you can claim up to 42 days after the first day of your self-isolation period, and that the Test and Trace Support Payment scheme has been extended to parents and guardians who need to take time off work to care for a child who is self-isolating.

  2. Updated to delete the 'Background' section as its information was either out of date or is in the 'Eligibility' section.

  3. Updated 'eligibility' section: you can make a claim for the Test and Trace Support Payment scheme or a discretionary payment up to 28 days after the first day of your period of self-isolation.

  4. Updated guidance on eligibility for discretionary payments. Added link to look-up tool linking to individual local authority application pages. Added information about application deadline.

  5. Added information on how contacts identified through the COVID-19 app can now apply for the Test and Trace Support Payment. Updated the eligibility for the discretionary scheme to reference local authorities' ability to include additional eligibility criteria in their area. Added links to other financial and work-related COVID-19 support.

  6. Added a bullet point to the eligibility criteria: 'you’ve responded to messages received from NHS Test and Trace (via email, text, letter or phone call) in which you provided your contact details and where you’ve tested positive, and the details of your contacts'. Added 2 links to advice on NHS.UK.

  7. Added information on notifications through the NHS Test and Trace app and what you need to provide to your local authority when you apply for the Test and Trace Support Payment scheme.

  8. First published.