Research and analysis

'Telephone Support’ psychological wellbeing and work feasibility pilot evaluation

An evaluation of the 'Telephone Support' intervention to improve employment and health prospects for people with mental health conditions.

Documents

Evaluation of the ‘Telephone Support’ Psychological Wellbeing and Work Feasibility Pilot

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Summary: Evaluation of the ‘Telephone Support’ Psychological Wellbeing and Work Feasibility Pilot

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Detail

To improve the employment and health prospects for people with common mental health conditions, RAND Europe recommended the government pilot a number of interventions.

The ‘Telephone Support’ Psychological Wellbeing and Work Feasibility Pilot used combined telephone-based psychological and employment related support. It was jointly commissioned by DWP and the Department of Health. This evaluation of the pilot examines the most effective design and delivery mode of the ‘Telephone Support’ intervention.

We also piloted a ‘Group Work’ intervention based on the Jobs II model developed by the University of Michigan, also recommended by RAND. The evaluation of the ‘Group Work’ Psychological Wellbeing and Work Feasibility Pilot was also published on 22 September 2015.

Findings from this research will be used to design the intervention and delivery model for the larger scale impact trial, due to start in 2016.

Authors: Mehul Kotecha, Meg Callanan, Tze Ming Mok, Triin Edovald (NatCen)