Research and analysis

Tax and National Insurance factsheets: testing content

Research and analysis of new to work and pre-pensioner factsheets.

Documents

Tax and National Insurance: testing new to work and pre-pensioner factsheets

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Details

Research report of a qualitative project to test communications aimed at people starting work and people becoming pensioners to improve understanding of obligations and reduce unnecessary contact with HM Revenue and Customs.

Published 9 February 2012