Suspension and termination of benefits: staff guide
Guidance for DWP staff who suspend or terminate payment of benefit or defer a decision on a benefit claim.
Ref: DWP-STG PDF, 247KB, 78 pages
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This guidance is for staff who suspend or terminate payment of benefit or stay (defer) a decision on a benefit claim. A decision may be stayed if it involves a point of law being challenged in the courts in another case.
Why we publish this guide
We publish this guide to help people understand how we make decisions.
Published: 1 April 2010
Updated: 27 April 2015
- Added text in paragraph 2200: It is recommended that the suspension is looked at again after a maximum of 1 month by a different decision maker to determine if the suspension can be lifted.
- First published.