Suspension and termination of benefits: staff guide

Guidance for DWP staff who suspend or terminate payment of benefit or defer a decision on a benefit claim.


Suspension and termination guide

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This guidance is for staff who suspend or terminate payment of benefit or stay (defer) a decision on a benefit claim. A decision may be stayed if it involves a point of law being challenged in the courts in another case.

Why we publish this guide

We publish this guide to help people understand how we make decisions.

Published 1 April 2010
Last updated 27 April 2015 + show all updates
  1. Added text in paragraph 2200: It is recommended that the suspension is looked at again after a maximum of 1 month by a different decision maker to determine if the suspension can be lifted.
  2. First published.