Support and advice for first responders: victims of terrorism
Updated 1 June 2026
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If you were involved in responding to a terrorist incident as part of your role, you may have experienced distressing or traumatic situations.
The Support Hub offers compassionate, trauma-informed support for emergency service workers and others involved in responding to an incident. This includes emotional support, practical guidance and psychological support. This support is available alongside any help provided by your employer or existing staff wellbeing services.
Support at work
As a first responder, you should have access to support through your employer’s occupational health services or employee assistance programme. To find out more you can talk to your line manager or human resources department.
Support outside work
If you are concerned about your physical or mental health and prefer to get support outside work, you can:
- contact the NHS psychological therapy service to self-refer in your local area
- read the NHS trauma leaflet that outlines common reactions and gives simple instructions on how to cope
- contact your GP
Support for all emergency service staff
Mind
Mind Blue Light Information has resources and information to support emergency service workers with their mental health.
Samaritans
You can contact Samaritans if you need someone to talk to.
116 123 (free call)
Lines are open 24 hours a day, 365 days a year.
For face to face visits, go to the Samaritans website to find your nearest branch.
Support for police and fire staff
Oscar Kilo
If you are a line manager in a police force or fire service, you can access the online resource website Oscar Kilo.