Guidance

Failure to provide required information and attend interview: caseworker guidance

Immigration staff guidance on whether to refuse an application where a person fails without reasonable excuse to comply with a requirement to provide information.

• From: UK Visas and Immigration
• Published: 1 December 2020
• Last updated: 8 December 2025
  Show all updates

  1. 8 December 2025

     Changes to reflect Part Suitability replacing Part 9: grounds for refusal of the Immigration Rules.

  2. 20 June 2022

     Updated guidance with reference to ‘an application on grounds of private life under paragraphs 276ADE to 276DH’ replaced by ‘Appendix Private Life’ and ‘Appendix Settlement Family Life’ added in the ‘Introduction’ section.

  3. 20 December 2021

     Guidance updated with revised links.

  4. 22 December 2020

     Minor amendment to the introduction to clarify that some of this guidance applies to family reunion applications.

  5. 1 December 2020

     First published.

Documents

Suitability: failure to provide required information, attend interview (accessible)

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Suitability: failure to provide required information, attend interview

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Details

UK Visas and Immigration guidance on how staff consider whether to refuse an application for entry clearance, permission to enter or permission to stay on suitability grounds where that person fails without reasonable excuse to comply with a reasonable requirement to provide information, attend an interview, provide biometrics, undergo a medical examination or provide a medical report.