Guidance

Subscription contracts

Guidance for businesses and consumers on business-to-consumer subscription contracts under the Digital Markets, Competition and Consumers Act 2024.

• From: Department for Business, Innovation, Science and Trade
• Published: 19 October 2026

Documents

Guidance on the subscription contracts rules

PDF, 744 KB, 77 pages

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Details

This guidance explains businesses’ duties when they offer subscription contracts to consumers, and consumers’ rights when they enter into subscription contracts with businesses.

It provides guidance on Part 4, Chapter 2 of the Digital Markets, Competition and Consumers Act 2024 (DMCCA) and the Consumer Subscription Contracts (Cancellation and Information) Regulations 2026 (SCRs) which regulate business-to-consumer subscription contracts.