Policy paper

Statement of Practice 1 (2010)

Business by telephone — HM Revenue and Customs taxes contact centres.

Documents

Conduct of Income Tax Business by Telephone (Correcting SEISS Income Information) Directions 2021

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Details

Statements applicable to individuals (Income Tax and interest on tax).

Updates to this page

Published 23 April 2010
Last updated 5 May 2022 + show all updates
  1. Information about expenses has been removed from the Statement of Practice 1 (2010): Annex A. Information about deductions from income for expenses has been removed from Statement of Practice 1 (2010): Annex B.

  2. Statement of practise, ANNEX A and ANNEX B updated inline with Conduct of Income Tax Business by Telephone (Correcting SEISS Income Information) Directions 2021.

  3. Conduct of Income Tax Business by Telephone (Correcting SEISS Income Information) Directions 2021 added.

  4. First published.

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