If you use assistive technology (such as a screen reader) and need a
version of this document in a more accessible format, please email email@example.com.
Please tell us what format you need. It will help us if you say what assistive technology you use.
This letter is a response to a Freedom of Information request about how much money was spent and how many calls were made to:
118 directory enquiry lines
the speaking clock service normally accessed by ringing 123
any number starting 090
The request asked for this information for the last three financial years (2010 to 2013). The response provides links to a previous response and explains that providing a comprehensive answer to the question about 090 numbers would exceed £600.