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Regulating the Standards sets out the regulator’s operational approach to assessing social housing registered providers’ compliance with the economic and consumer standards. It describes the contact social housing providers can expect to have with the regulator and the way that we seek assurance from them to inform our regulatory judgements.
The document also outlines the information we require to regulate effectively and proportionately, as well as explaining other aspects of the regulator’s role such as the maintenance of the statutory register of providers.