FOI release

SIA Human Resources (HR) and Payroll software

Updated 9 October 2023

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This publication is available at https://www.gov.uk/government/publications/sia-human-resources-hr-and-payroll-software/sia-human-resources-hr-and-payroll-software

1. Request

The information I’m requesting is regarding the software contracts that the organisation uses for the following fields: Primary Human Resources (HR) and Payroll Software Solution.

  1. Name of Supplier: Can you please provide me with the software provider for each contract?
  2. The brand of the software: Can you please provide me with the actual name of the software. Please do not provide me with the supplier name again please provide me with the actual software name.
  3. Description of the contract: Can you please provide me with detailed information about this contract and please state if upgrade, maintenance and support is included. Please also list the software modules included in these contracts.
  4. Number of Users/Licences: What is the total number of user/licenses for this contract?
  5. Annual Spend: What is the annual average spend for each contract?
  6. Contract Duration: What is the duration of the contract? Please include any available extensions within the contract.
  7. Contract Start Date: What is the start date of this contract? Please include month and year of the contract (DD-MM-YY or MM-YY).
  8. Contract Expiry: What is the expiry date of this contract? Please include month and year of the contract (DD-MM-YY or MM-YY).
  9. Contract Review Date: What is the review date of this contract? Please include month and year of the contract. If this cannot be provide please provide me estimates of when the contract is likely to be reviewed (DD-MM-YY or MM-YY).
  10. Contact Details: I require the full contact details of the person within the organisation responsible for this particular software contract (name, job title, email, contact number).

2. Response

I confirm that the SIA holds the information you have requested and it can be found below.

2.1 Name of Supplier

  • Payroll – Liberata UK Ltd
  • HR – Access UK Ltd

2.2 The brand of the software

  • Payroll - SAFE payroll system
  • HR – SelectHR Software

2.3 Description of the contract

Payroll – Managed payroll service enabling payment of salaries to employees, service encompasses salary calculations, creation and processing of BACS, processing tax codes, issuing reports, year-end filing and access to payslip information for all employees. The supplier is responsible for maintenance of their system. Employees have access to the supplier platform via log in details, this is the SAFE payroll system (software).

HR – Software as a service solution. Hosting, software and support including annual upgrade. Software modules – People, Training, Appraisals, Health & Safety.

2.4 Number of Users/Licences

Payroll and HR - circa 300 users.

2.5 Annual Spend

  • Payroll - £16,884
  • HR - £32,631

2.6 Contract Duration

  • Payroll – 24 months + 24 month extension option
  • HR – 12 months + 12 month extension option

2.7 Contract Start Date

  • Payroll – 01-04-19
  • HR – 05-05-20

2.8 Contract Expiry

  • Payroll – 31-03-23
  • HR – 04-05-22

2.9 Contract Review Date

  • Payroll – 31-03-22
  • HR – 31-03-22

2.10 Contact Details

[Reference: FOI 0242]

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