FOI release

SIA door supervisor and security guarding statistics since 2017

Published 2 March 2023

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1. Request

  1. How many SIA door supervisor license requests have been denied since January 2017 (or in the past 5 years) ?
  2. How many SIA security guarding license requests have been denied since January 2017 (or in the past 5 years)?
  3. How many complaints against SIA door supervisors have the SIA received since January 2017 (including a breakdown by gender if possible too)?
  4. How many SIA door supervisor licenses have been revoked since January 2017 (or in the past 5 years)?
  5. What was the success rate for approved SIA door supervisor licenses in 2017, 2018, 2019, 2020, 2021 and 2022?
  6. What percentage of SIA door supervisors licenses since 2017 have been awarded to females?
  7. What percentage of approved SIA door supervisor licenses since 2017 were awarded to BAME individuals?
  8. How many SIA door supervisor licenses were awarded to individuals with past convictions since 2017?

2. Response

2.1 Question 1

Calendar Year Total licensing decisions for door supervision applications where the final decision outcome = ‘refused’
2017 1,279
2018 1,545
2019 1,544
2020 1,259
2021 1,090
2022 1,138

2.2 Question 2

Calendar Year Total licensing decisions for security guarding applications where the final decision outcome = ‘refused’
2017 67
2018 77
2019 60
2020 74
2021 110
2022 67

2.3 Question 3

The SIA complaints procedure relates to solely to complaints about the SIA – anything that the SIA has done wrong or has failed to do. We do not have a complaints procedure about security staff or businesses.

Complaints about security staff may be made directly to a venue or a security business. Concerns about people working in the security industry can be reported to the SIA and is treated as intelligence about a crime or concern.

2.4 Question 4

Calendar Year Total licence revocations for door supervision licences
2017 1,179
2018 903
2019 752
2020 797
2021 932
2022 775

2.5 Question 5

Calendar Year % of total licensing decisions for door supervision applications where the final decision outcome = ‘granted’
2017 97%
2018 97%
2019 96%
2020 98%
2021 99%
2022 98%

2.6 Question 6

Calendar Year % of total granted licensing decisions for door supervision applications where the licence applicant was female
2017 10%
2018 11%
2019 10%
2020 10%
2021 11%
2022 11%

2.7 Question 7

Our diversity monitoring form to collect protected characteristics data for our applicants became mandatory for individual applications on 23rd March 2022. Since that date, 63% of applicants responded to say that their ethnicity was BAME (excluding those applicants who selected ‘prefer not to say’).

2.8 Question 8

Calendar Year Total granted licensing decisions for door supervision applications where the licence applicant had convictions (of any kind)
2017 617
2018 613
2019 589
2020 519
2021 448
2022 399

[Reference: FOI 0395]

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