Research and analysis

SIA customer satisfaction report for 2022

A report summarising the results of the SIA's 2022 customer satisfaction survey.

Documents

SIA customer satisfaction: 2022 report

Details

Our customer satisfaction surveys tell us how well we are doing at delivering our services. We use the information we gain from these surveys to identify ways in which we can improve.

This report provides a summary of what we found out from the survey we conducted in June, July and August 2022.

Published 17 January 2023