Service-line management: a guide for NHS foundation trusts

Explains the concept of service-line management (SLM) and how NHS foundation trusts can use it.


Toolkit 1: Working towards service-line management: a how-to guide

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This guide for NHS foundation trusts explains the processes and structures needed to introduce service-line management (SLM) in a healthcare setting. It includes checklists, practical tools and examples of good practice.

Service-line management is a combination of management and business planning techniques designed to improve the way healthcare is delivered.

NHS foundation trusts are encouraged to tailor the concepts to fit their circumstances, structure and culture.

Published 14 October 2009