Service family accommodation maintenance guide (England and Wales)

This publication was withdrawn on 13 April 2015

This publication was archived on 1 December 2014. This document is now out of date following the introduction of the National Housing Prime contract for service family accommodation (SFA) in the UK.

New details can be found at

Comprehensive maintenance guide for service families living in SFA in England and Wales.


This is a handy guide to housing maintenance for occupants living in SFA in England and Wales. It covers the repairs and maintenance service provided by MODern Housing Solutions (MHS).