Research and analysis

Self Assessment notification letter: customer testing

Research into customer testing of the SA316.

• From: HM Revenue & Customs
• Published: 29 June 2012

Documents

SA316 customer testing

Ref: HMRC Research Report 180

PDF, 96 KB, 6 pages

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Details

This research report is a summary of qualitative customer testing of the 2011 Self Assessment notification letter (SA316) and proposed new variants of this. A new SA316 was issued in April 2012 incorporating findings from this report.

Published 29 June 2012