Research and analysis
Self Assessment: guidance to help customers move online
Research on the step by step guide to help Self Assessment customers file their returns online.
Documents
Ref: HMRC Research Report 161
PDF, 69.9 KB, 5 pages
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Details
Research report identifying customers’ use of the Self Assessment guide, its value to customers filing online for the first time, and any necessary improvements.
Updates to this page
Published 27 March 2012