Research and analysis

Self Assessment: going online

Research on evaluating guidance material for customers filing online for the first time.

• From: HM Revenue & Customs
• Published: 27 March 2012

Documents

Self Assessment online

Ref: HMRC Research Report 169

PDF, 139 KB, 6 pages

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Details

Research report on the effectiveness of the guidance issued by HM Revenue and Customs in 2008 to Self Assessment customers who may have needed help or reassurance with filing online for the first time.

Published 27 March 2012