Corporate report

Rural Payments Agency – Performance Indicators and Targets 2016 To 2017

Rural Payments Agency publishes information each year on areas in which we measure our performance and the standards and targets we apply against these indicators.



This document shows RPA’s indicators for the main areas of our business - the Basic Payment Scheme, payments under Rural Development and Trader schemes, animal identification - and the customer service we provide.

Published 10 October 2016