Independent report

Review of the Money Advice Service: call for evidence

This call for evidence seeks views on the role played by the Money Advice Service (MAS).


Review of the Money Advice Service: call for evidence


The government launched an independent review of the Money Advice Service on 30 May 2014. The Treasury also published terms of reference for the review.

Led by Christine Farnish CBE, the review is tasked with:

  1. making an assessment of the need for consumer education and advice, including debt advice, and the role that MAS should play in the wider consumer education and advice landscape to most effectively and efficiently ensure this need is met. This assessment should take into account the government’s recent commitment, announced at the Budget, to require pension providers and trust-based schemes to offer everyone approaching retirement free and impartial face-to-face guidance on their available choices, and to consider how continuing access to support can be provided to help them make financial decisions later in their retirement;

  2. assessing how effectively and efficiently MAS is meeting this need through its current approach and delivery models; and

  3. recommending any changes to MAS’s approach and delivery models that would enable it to better meet this need.

The review is now calling for evidence on the Money Advice Service. Responses are welcomed by 2 September 2014.

Read the news story.

Ways to respond

The call for evidence closes on 2 September 2014.

If you would like to contact the review team, please email

Alternatively, you can write to us at:

Independent Money Advice Service Review
1 Horse Guards Road

Published 3 July 2014